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Important Patch Update for Octeth v5.0.1 and Older: Ensuring Seamless Operation After April 8th, 2024

Purpose

This patch ensures that your Octeth v5.0.1 or older installations continue to function seamlessly after a critical update scheduled for Monday, April 8th, 2024. It is essential to apply this patch to avoid any service disruptions.

Instructions

1. Backup Current File: Before proceeding, back up your current tags2.inc.php file located in <octeth_install_dir>/includes/classes/. This step is crucial to revert changes if needed.
⚠️
Critical: Ensure you create a backup of the existing file prior to implementing the patch. Neglecting this step could lead to your Octeth installation becoming inoperative if an issue arises during the application process.
2. Download and Unzip: Download the patch file. Unzip the downloaded file to find the tags2.inc.php file.
3. Apply the Patch: Upload and replace the existing tags2.inc.php file in your Octeth installation at <octeth_install_dir>/includes/classes/ with the one provided in this patch.
4. Delete Cache File: Navigate to <octeth_install_dir>/data/tmp/ and delete the cache file. It might have a name similar to 2d2064563b69f416a8a08768df669f02. Deleting this file is necessary for the changes to take effect immediately.
5. Verify the Patch: Try logging into your Octeth admin dashboard. If you can log in without encountering any license errors, the patch has been successfully applied.

Troubleshooting

If you experience a license error or any other issues after applying the patch, please contact us immediately at support@octeth.com. Our team is ready to assist you with any problems or questions you might have.

Contact Information

For support or inquiries, please reach out to us via support@octeth.com. Your smooth experience with Octeth is our top priority.

Thank you for using Octeth. We appreciate your cooperation in applying this critical patch.

On this page

• Important Patch Update for Octeth v5.0.1 and Older: Ensuring Seamless Operation After April 8th, 2024
• Purpose
• Instructions
• Troubleshooting
• Contact Information